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Using the Top of the Funnel

May 13, 20244 min read

“Top of funnel is all about building brand awareness among learners. Be generous and strategic with value, and you'll see the learners turn into clients.” ~ Blake Stepan

Introduction:

In the realm of marketing and sales, understanding the concept of the "top of funnel" (TOF) is crucial for Coaches to attract clients and grow their business.

Client attraction is like a cooking funnel - the top represents the initial stages of your client's journey with you, where they become aware of your services and explore your potential solutions to their needs and/or challenges - then each stage through the funnel brings them closer to becoming a paid client with you.

Today we'll explore how the TOP of the funnel works.

Simplify Your Tech

1. What Does "Top of Funnel" Actually Mean?

Essentially, the top of the funnel refers to the broadest part of the marketing and sales funnel (the top), where a large pool of clients first enter.

These potential clients probably haven't heard of you before, and are considered "cold". They may not even know exactly what they need or want yet, let alone what solutions might work for them.

During this stage, they are primarily looking for information, inspiration, and/or guidance to help them address their concerns or goals.

2. The Role of Awareness and Discovery

Your top of funnel activities will mainly be focused on creating awareness and facilitating discovery for your brand.

Depending on your target audience, some of your activities will include:

  • Content marketing - show your expertise

  • Blog posts

  • Writing articles

  • Posting Videos/Live Videos

  • Podcasts

  • Social Media engagement - share informative content & engage with followers to build a community around your brand

  • Facebook, Instagram, LinkedIn

  • Lead Magnets - offer something of value for free that the potential client will exchange their name and email address to receive

  • E-books or guides

  • Downloadable resource(s)

  • Provide actionable tips that provide a small win for the potential client

3. Create Valuable and Relevant Content

This is the heart of successful top of funnel marketing. When you produce high quality, valuable, content that resonates with your target audience, they will want to learn more about you and what you offer.

A great way to do this in addition to tangible things like E-books and guides, is to host regular Webinars where potential clients can learn directly from you, ask questions, and experience a taste of your coaching style and approach.

4. Engage Potential Clients Across Multiple Channels

As Mom always says, "Don't put all your eggs in one basket." Diversifying your approach across different channels allows you to reach a broader audience, and engage them at various touchpoints along their journey.

The best thing is to do your research, so you understand how best to reach your potential clients.

Some possible options:

  • Social Media Marketing - regularly post content, engage with followers, and participate in relevant discussions - making sure to add value - to build brand visibility and credibility.

  • Email Marketing - Nurturing your potential clients through automated email sequences, making sure to deliver valuable content, and inviting them to a free consultation or webinar.

  • Networking and Partnerships - Collaborating with complimentary businesses or influencers to reach new audiences and expand your reach. Leveraging other people's audiences can be an incredibly powerful way to get in front of your target market.

5. Offer Free Resources and Value-Driven Interactions

When you provide free resources and value-driven interactions, it not only attracts potential clients into your top of funnel, but also establishes you as a trusted authority in your niche.

Some effective strategies include:

  • Lead Magnets - Creating enticing offers such as free e-books, toolkits, or mini-courses in exchange for email sign-ups, allowing you to have them on your email list and nurture them over time.

  • Free Consultations - Offering complimentary discovery calls or strategy sessions where prospects can discuss their goals and challenges, receive personalised advice, and learn about your services.

  • The key is to give them a taste so they want to learn more. Be careful of over-giving at this stage.

  • Interactive content - Develop quizzes, assessments, or challenges that engage prospects and provide valuable insights into their needs and preferences.


Ultimately, the top of the funnel plays a critical role in your marketing and sales process. It is the entry point for the vast majority of your potential clients on their journey toward seeking your services.

By focusing on awareness-building, engagement, and value creation, you can effectively attract, nurture, and convert potential clients into paying clients - ultimately growing your business and achieving both your coaching and business goals.


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Kat Milner

Kat Milner, Chief Tech Ninja for Simplify Your Tech

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