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Why Freemium Works For Coaches

September 06, 20245 min read

“Using the Freemium model is one of the fastest ways to convert leads into paying clients.” ~ Kat Milner

Introduction:

Using a Freemium model in your client-attraction strategy can be an excellent way to increase your client conversions.

Freemium is a fantastic way to attract and engage potential clients and showcase your expertise.

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Coaching is one of the fastest-growing businesses on the planet. It can feel like attracting and retaining clients can be challenging.

That's where the Freemium model comes in - a proven strategy that offers potential clients a taste of your services for free, while giving you an opportunity to upsell to your premium offerings.

1. Builds Trust and Authority

You want to be known as the go-to person for your type of coaching. The best way to do this is to build trust and set you up as an authority in the minds of your potential clients.

  • Showcase Your Expertise - Offering free resources or sessions allows you to demonstrate your skills and knowledge. This helps potential clients experience the value you provide firsthand, building their trust in you and establishing you as an authority in your field.

  • Low-Risk Engagement - Clients may be hesitant to invest in coaching before they know what to expect. By providing free premium content, you remove that barrier, making it easier for them to engage with you.

Remember - it's about giving them a taste and a small win. The goal is to have them see that working with you gives them their best chance to success, and that they cannot do it on their own. (More on this below)

2. Gives You a Wider Reach

  • Freemium Attracts a Larger Audience - The word "free" is a powerful attractor. By offering something at no cost, you can reach a broader audience, including those who may not have considered coaching before.

  • Viral Potential - Free resources or sessions are more likely to be shared, especially if they offer real value. This can increase your visibility and bring in more organic leads.

3. Freemium Offers a Taste of Transformation

  • Provide Immediate Value - Free content options such as webinars, e-books, or mini coaching sessions give potential clients a taste of the transformation they can achieve by working with you. If they see results, they're more likely to invest in your premium paid offerings.

  • Builds Confidence in Your Approach - By experiencing your methods in action, potential clients can feel more confident that your coaching style resonates with their needs.

Again, the secret is to offer a taste of the kinds of results they will get when they work with you. Make sure you don't give so much they think they can do it on their own.

4. Fosters a Strong Relationship

  • Nurtures Potential Clients - Freemium models often include a follow-up nurture sequence, like emails or access to free content. This continuous engagement keeps you top-of-mind and deepens the relationship with potential clients over time.

  • Creates Loyal Followers - By consistently offering valuable content, you can cultivate a community of followers who trust and value your insights. When they're ready to invest, they'll naturally turn to you.

5. Smooths and Accelerates the Path to Conversion

The goal for you to is attract more paying clients for your premium services. The Freemium model provides a natural transition to your paid services.

  • Upsell Opportunities - Once clients have experienced the value of your free offerings, they'll be much more open to purchasing your premium packages, courses, or one-on-one sessions.

  • Segmented Offers - By observing how potential clients engage with your free content, you can tailor your premium offers to meet their specific needs, increasing the likelihood of conversion.

6. Freemium Demonstrates Your Unique Value

One of the most challenging parts of marketing is knowing your UVP (Unique Value Proposition) and what makes you stand out from your competitors. Showing potential clients WHY they should work with you and not someone else.

  • Stand Out in a Crowded Market - In the field of Coaching, there are likely many other coaches who offer similar services to yours. When you use the Freemium model, you give yourself the opportunity to differentiate yourself. By providing a unique and valuable experience up front, you set yourself apart from your competitors.

  • Freemium Gives You a Competitive Edge - When potential clients are comparing coaches, the one offering valuable free content often wins. Because potential clients get a taste of what working with you would be like, without any financial commitment up front, they are more likely to financially commit when they see you can provide results when working with them.

7. Freemium Builds Confidence in Investment

  • Lower Entry Barrier - Many potential clients hesitate to invest in coaching services due to uncertainty. The Freemium model lowers the barrier to entry, allowing clients to engage with you without financial pressure.

  • Freemium Encourages Commitment - Once potential clients see the incredible value in your free offerings, they're more likely to commit to paid services, having already built a connection with you. I often hear them say "Wow! If you give this kind of value in your free event, I can only imagine how amazing your paid programs are!"


Using the Freemium model isn't just about giving something away for free - it's about building relationships, demonstrating your unique value, and guiding potential clients toward a deeper commitment.

A couple points to remember:

  • Don't solve their issue - the goal is to give them a small win/result that shows them how valuable your services are.

  • Highlight the GAP - as you give them that small win/result, make sure they understand how far they still have to go in order to get the result they want - and that the best way to get that result is to work with you.

For coaches, it can be a powerful tool to grow your business and make a lasting impact.


An example of how Freemium creates a Raving Fan


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Kat Milner

Kat Milner, Chief Tech Ninja for Simplify Your Tech

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